The Health Monitor has been a source of reliable information on the relationship of Swiss voters to the healthcare system in Switzerland since 1997. Every year about 1200 representatively selected voters are polled by the research institute gfs.bern on behalf of Interpharma. To allow comparison of the results from one year to another, most of the questions remain the same over the years.
Satisfaction with Switzerland’s healthcare system has remained at a high, almost unchanged level for years. 87% of respondents (up 9 percent on the previous year) have a very or fairly positive overall impression. One of the reasons for the good overall rating lies in the assessment of quality: All respondents (100%) consider quality to be at least fairly good. In general, they would like to see a greater focus on the quality and quantity of services and less on costs. A strongly increased majority of 76% (up 22 percent on the previous year) wants a healthcare system in which all services are covered. Along with the wish for an increased focus on quality, there has also been an inverse decrease in the willingness to forego individual services. This is also the case if it enables costs to be reduced.